Welcome to Q2 Industries. By accessing or using our website and purchasing our Steel Kitchenware, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.
1. Acceptance of Terms
By using the Q2 Industries website or placing an order, you confirm that you are at least 18 years of age and legally capable of entering into a binding agreement. If you do not agree to these terms, please do not use our services.
2. Products and Orders
All Steel Kitchenware listed on our website are subject to availability. Q2 Industries reserves the right to refuse or cancel any order at its sole discretion. Product images are for illustrative purposes and may vary slightly from the actual product.
3. Pricing and Payment
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We accept payments through secure online payment gateways. Q2 Industries reserves the right to modify prices without prior notice.
4. Shipping and Delivery
Orders are shipped to addresses within Erode and across India. Delivery timelines are estimates and may vary depending on location and availability. We are not liable for delays caused by third-party courier services or unforeseen circumstances.
5. Returns and Refunds
We want you to be completely satisfied with your purchase. If you receive a damaged or incorrect item, please contact us within 7 days of delivery. Refunds are processed after verification and may take 5–10 business days to reflect in your account.
6. Intellectual Property
All content on this website — including text, images, logos, and product descriptions — is the property of Q2 Industries and is protected by applicable intellectual property laws. Unauthorized reproduction or use is strictly prohibited.
7. Limitation of Liability
Q2 Industries shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the specific order in question.
8. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts located in Erode.
9. Contact Us
For any questions regarding these Terms and Conditions, please contact us. We are committed to resolving any concerns promptly and fairly.
Last updated: June 2026